Expert Japanese, Korean & German Auto Diagnostics & Repairs, Cardiff
Auto Repairs
We are a family run vehicle service and repair centre in Cardiff that offers you a complete range of services however, our quality Car Servicing service not only meets dealers / manufacturers standards is most cases you will find that our comprehensive checks and through lubricating / cleaning is of much superior quality.
We always refer to car manufacturers servicing charter and ensure all aspects of maintenance checks are undertaken and where required use Quality Genuine Parts.
state-of-the-art workshop
Because we are a state-of-the-art workshop means your car is serviced right the first time, every time... Guaranteed or your money back.
As well as Genuine parts, we only use quality service parts which are manufactured to match, or in some cases exceed these quality standards so you can be assured that we will always fit the best.
Wynnes Motors are experts in German, Korean and Japanese car however with our extensive experience we offer complete service on all makes and model vehicles. We employ automotive service certified technicians & car mechanics who specialise in all areas of car service and repair.
We pride ourselves on our commitment to quality service, repairs & personalised attention. We believe that customer service is our top priority. By practising this concept, we gear our service to providing complete customer satisfaction.
Our Commitment to you
Getting your car repairs & MOT couldn't be easier. We are committed to delivering a first-class, honest service, but how do you know what to expect?
This page details what you can look forward to, so you can see exactly what to expect – without surprises.
Car Repairs & MOT is our guarantee of quality for your Car. It means expertly trained technicians using the most up-to-date equipment during the inspection & installing only Quality/Genuine Parts.
Appointments & Estimates
We will ask you if any other items need our attention. If they do, we will seek your approval and schedule these in at your convenience.
If, for any reason, any of the maintenance we offer differs from the manufacturer’s service schedule, we’ll let you know before the work is carried out.
If required, we will give you a detailed estimate of any work needed before we start. Where MOT requires additional repairs we will try and get these sorted for you on the same day.
We will offer you a range of alternative convenience options.
On Arrival
When you arrive, we will confirm the work that has already been agreed.
Where required, we will put your car through a detailed diagnosis before starting work to ensure we get the repairs right first time.
If you like, we will provide a qualified member of staff to test drive the car with you.
The agreed pick-up time will be noted on the repair order.
We will take you through the process for authorisation for any additional work, and agree any authorisation limits with you.
While the work is being carried out
We use the latest manufacturer schedules for regular maintenance work.
We never allow work to be done by technicians unless they’re fully qualified for the repair being carried out.
If for any reason we are unable to complete the work by the time agreed, we will let you know and arrange any changes to your mobility requirements if required.
On Collection
You’ll receive a detailed explanation of work carried out, the invoice and any variations from the initial estimate.
We will report any additional items found.
All invoices will display the manufacturers’ brand name of all parts used.
You can inspect any parts that are replaced (please let us know if you want to do this when you book). We do offer photographic evidence of any wear & damage which is not easily visible & accessible for your records - please let us know if you would like this.
Facilities, Environment Our workshop team are fully aware of our environmental commitments and will be happy to answer any questions you may have, or direct you to someone who can. All personnel (where relevant) are trained in minimising local environmental impact (e.g. noise, energy use, water use and proper waste management).